Reliability and Security
Reliability
Our data center has redundant power, back-up generators, redundant internet connections and cooling systems.
Network Security
The connection between our cameras at your location and our data center is encrypted to ensure the privacy of your video feeds.
Electrical
Power
These days, when it comes to data centers, power is the name of the game, and we have over 5 megawatts currently feeding our data center via two separate electric utility feeds with automatic transfer switching, redundant UPS infrastructure, and Caterpillar diesel generator backup for our tenants. All of our UPS and generators are on a preventive maintenance contract and are tested on a scheduled basis, and we never oversubscribe our backup power infrastructure. Our data center has a low risk of brownouts and blackouts thanks to efficient and well designed energy delivery infrastructure systems inside and outside of the building. In fact, our electric utility (Kansas City Power & Light) is routinely named the most reliable electric utility company in the region and has even been bestowed the honor as the most reliable electric utility in the nation.
Cooling
Data centers need adequate and reliable cooling. Our data center is designed to at least N+1 redundancy specifications so that we keep our equipment cool even if computer room air conditioners (CRACs) fail or need to be serviced. On top of that, all of our Liebert CRACs are under maintenance contracts and are maintained on a preventative maintenance basis to maximize uptime. In addition to our two cooling towers, we have designed a system allowing us to regulate water directly from the city to maintain the appropriate cooling loop temperature even if the cooling towers fail. We even have an additional layer of redundancy should our water supply from the city source cease to be available (water main break, etc.) via a contract with a water tanker company and are considered a first response customer in the event of an emergency.
Physical Security
Physical access at our data center is controlled by a card access system, and secure spaces are protected by multi-factor security elements. In addition, we have cameras throughout the facility and store video both on and off-site for a minimum of 30 – 60 days.

